FAQs

Frequently Asked Questions

 

Q: What payment methods are accepted?

A: VISA, MasterCard, Discover, Amex, Apple Pay, Google Pay, PayPal, Venmo

Q: Can I change/cancel/edit my order?

A: We process your order as soon as it's placed! Unfortunately, once an order has been placed we are unable to make any changes (This includes cancellations/shipping/billing addresses, shipping method, inserting promo code, removing/adding/altering an item in your order etc.)

Q: When will my order be fulfilled?

A: Our team asks for 1-7 business days to fulfill packages. Once your package has been fulfilled, an email will be sent confirming the tracking number.

Please note, we do not fulfill orders over the weekend and any expedited order placed after 12:30pm, will be fulfilled the following business day.

Q: When will my order arrive?

 A: For all USA orders will arrive 1-10 business days for delivery. Please note, packages are subject to carrier delays.

Q: Is there anywhere I can try on Boat Bitch Apparel?

A: Our online store is the only place to buy Boat Bitch Apparel. We do occasionally host Pop-Up shops worldwide, in order to know when and where you can stay up to date through our email subscription and social media pages!

Q: Do you offer price adjustments?

A: We are unable to offer price adjustments and cannot apply discount codes to orders after they have been placed. Please note: Vouchers cannot be combined with other discount codes.

Q: Do you offer returns or exchanges?

A: Yes, we do offer returns, within 30 days of delivery. We want you to be truly satisfied with your purchase. Please see our 'Returns FAQ' section of the website for our full policy.